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Frequently Asked Questions and Answers

How does a Chinese Doctor make diagnoses?

Diagnostic information is gathered by looking at the appearance of your face, the condition of your tongue, feeling your pulse status and by asking some relevant questions.

How do I receive treatment?

Having recognized the causes of your problem, appropriate methods of treatment are recommended according to the principles of Chinese medicine. These may be either acupuncture at a few positions or herbal remedies, or the prescription and preparation of herbs for you to take home or a combination of them.

Does acupuncture hurt?

No. When the practitioner carefully inserts the needles, you may feel slightly tingling sensation. This means that the treatment starts to have an effect. After treatment, you may feel relaxed.

How are herbs taken?

Herbs are seldom used singly, but most often they are used in combinations of ten to fifteen. They are commonly taken in the form of a decoction, which is obtained by boiling the herbs in a given amount of water to extract their substance. The decoction is taken as a cup of tea in up to three drafts a day.

How long is each session?

Your fist session (including consultation and treatment) will take approximately between 30 minutes and 1 hour, and thereafter approximately half of an hour.

How often do I have treatment in acupuncture and/or herbal medicine?

Everyone has individual needs and the number of sessions you require often depends on how long you have had a condition and how severe it may be. For some, acupuncture or Chinese herbal medicine is simply an alternative way of keeping fit, therefore regular sessions are particularly beneficial. Others can find lasting and permanent benefit for their particular needs with only a few treatments.

Whether you are looking to boost your immune system to help protect against illness or to help alleviate stress, acupuncture and Chinese herbal medicine provide an all-around treatment - is natural, safe and beneficial to everyone.

What about the quality of your herbs?

We strictly follow the guidelines of the Medicines Control Agency of British Government and only full members of Chinese Medicine Association of Suppliers (UK) are used as our suppliers. We guarantee that both loose herbs and patent herbal medicines we use are from reliable manufacturers and meet the requirement of Medicines Control Agency.

Are consultations FREE?

Each treatment consists of consultation to diagnose your problem and treatments using acupuncture and/or herbs. Consultation sessions are free in all of our clinics, which means that you do not need to pay anything if you decide not to take the treatment after the consultation session. If you are not sure whether Chinese medicine can help you, why don't just give us a call or come along and find out. Click to make an appointment.

How much does each treatment session cost?

We charge 50GBP each session of treatment and offer discounted block bookings, which means that if you pay for 5 sessions in advance you will get 6 sessions' treatments, and pay eight sessions in advance get ten sessions' treatments. Note that we do not charge VAT.

Will I get AIDS by acupuncture treatment?

NO. In our clinics, the needles are used once only and then disposed of. No infectious diseases may be transmitted by acupuncture treatment.